People Incorporated
  • Minneapolis, MN, USA
  • Hourly
  • Full Time
  • Case Manager

Benefits eligible

People Incorporated serves people with mental illness in the Minneapolis and Saint Paul metro area. In 2016, we reached 12,000 individuals through more than 60 different programs. Helping people with mental illness requires great flexibility and creativity. That's why we start with the person first...developing innovative, effective services that provide the care, resources, and connections that will help each person in the best way possible. Join us in our mission to support mental health and wellness in our community through collaboration and integration of care!

Our Case Management Services team is seeking a Case Manager III.  We provide services to adults living with chronic mental illness and/or are diagnosed with co-occurring disorders. The goal of our services is to help persons live safely and productively in the community, and to help them develop self-awareness and make positive plans for the future.  This position will be an advanced level case manager who will be responsible for providing the highest level of case management and care coordination and responsible for acting as a lead within the program.  Responsibilities may include:

  • Act as the subject matter expert on a multitude of topics associated with the case management process, review and referral process so cases are managed in accordance with organizational and legal standards.
  • Manage and/or provide consultation on the most complex cases ensuring consistent practices and outcomes.
  • Partner with the program leadership on cultivating and maintain relationships with potential and current referral sources and community partners.
  • Provide advanced knowledge and guidance on assisting clients in the multiple phases of applying for and receiving services and benefits.
  • Assist program management on training and integrating case managers on policies, procedures and best practices, taking an active role in onboarding new case managers.
  • Perform functional assessments that lead to individual plan development that result in the client receiving access to necessary mental health and related services. 
  • Conduct regular review of plan effectiveness and make adjustments as needed that result in the client receiving the maximum amount of assistance and support while monitoring the effectiveness of services received.
  • Maintain accurate and timely case notes on all client contacts and document all activities tied to the client. 
  • Maintain current knowledge of organizational policies and procedures, federal and state policies and directives and current case management standards.

Required Qualifications:

  • Minimum of two years prior experience working with advanced cases, either as a case manager or other direct service role in the human services field.AND EITHER
  • Masters Degree


  • Bachelors Degree in the behavioral sciences or related field and
  • 4,000 hours of supervised experience in the delivery of services to people with serious and persistent mental illness

People Incorporated offers a suite of comprehensive medical and dental benefits as well as competitive pay, paid time off and supervision toward professional licensure. 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, veterans or other status unrelated to job qualifications.



People Incorporated
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